TechAssist®GLOBALBUSINESS IT MADE SIMPLE
MANAGED IT · SECURITY · CLOUD · EMAIL · PEOPLE

The technology your business runs on, under control.

TechAssist manages the systems, secures them, and supplies the people who keep them running. Managed IT, cybersecurity, cloud and infrastructure, business email, technical staffing and customer support — from one partner.

ENVIRONMENT OVERVIEWMANAGED BY TECHASSIST
ENDPOINTS
Monitored, patched, backed up
NETWORK
Firewall, VPN, intrusion detection
EMAIL
SPF, DKIM, DMARC enforced
IDENTITY
MFA, SSO, access control
PEOPLE
Help desk and engineers on call
CLOUD
Hosting, DNS, DevOps pipelines
PLATFORMS WE RUN IN PRODUCTION
SentinelOne EDRWatchGuardMicrosoft 365BitwardenScreenConnectDMARC / RBL monitoring
VERIFIED REVIEWS ↗
01 — THE STACK

One partner. Many layers.

Most providers cover one slice of the stack and hand you a phone number for the rest. TechAssist works across the layers a business actually depends on — and the people operating them.

See the six solution areas
L8
Business
The outcomes technology exists to serve.
L7
People
Employees, contractors and customer-facing agents.
L6
Applications
Business email, productivity suites, line-of-business tools.
L5
Cloud
Hosting, DNS, deployment pipelines, environments.
L4
Network
Firewall, VPN, segmentation, intrusion detection.
L3
Endpoints
Laptops, desktops and servers — patched and monitored.
L2
Security
Identity, detection and response across every layer above.
L1
Support
The help desk your employees and customers actually reach.
02 — THE PROBLEM

When IT becomes everyone's problem, nobody gets anything done.

/01
Downtime lands on whoever is nearest
The most technical person in the room stops doing their job.
/02
Security is a stack of unfinished intentions
Patching slips, MFA is partial, backups go unverified.
/03
Email quietly stops arriving
Misconfigured authentication sends real business mail to spam.
/04
Projects wait on hiring
A migration stalls for a quarter because one engineer is missing.
/05
Vendors multiply
One for the firewall, one for email, one for the website, none for the whole.
/06
Support becomes a bottleneck
Customer questions and internal tickets compete for the same people.
TechAssist takes these off your plate as one engagement — and tells you plainly which ones are urgent.
04 — SECURITY

Security is part of the system.

Security that gets added at the end never quite fits. We build it into the same environment we operate — identity, endpoints, network, email, cloud and data, with monitoring and response across all of it.

IDENTITY
Multi-factor authentication, single sign-on, access control and password management.
ENDPOINT
SentinelOne EDR, anti-malware management and vulnerability scanning.
NETWORK
Firewall management, intrusion detection and prevention, VPN.
EMAIL
Authentication, spoofing and business email compromise defence.
CLOUD
Hardened hosting, DNS control and environment access.
DATA
Automatic backup, recovery testing and ransomware protection.
MONITORING
Continuous monitoring with compliance reporting for HIPAA, PCI DSS and SOC 2 programs.
RESPONSE
Incident management, threat hunting and remediation.
See the security practice DELIVERED AS MSSP OR SECURITY-AS-A-SERVICE
05 — HOW WE WORK

An operating model, not a ticket queue.

01
Assess
Inventory the environment. Find what is unmanaged, unpatched or unprotected.
02
Stabilize
Fix the urgent problems first, in priority order, with dates.
03
Protect
Identity, endpoint, network, email and backup brought to a defensible baseline.
04
Operate
Day-to-day monitoring, patching, help desk and vendor coordination.
05
Improve
Review what broke, what cost too much, and what to change next quarter.
06 — EMAIL

Email either arrives or it doesn't.

Deliverability is an infrastructure problem, not a copywriting problem. We configure authentication, fix the sending path, and monitor DMARC reports and blacklists so mail keeps landing.

Email deliverability & migration
SENDING PATH
01Domain
02AuthenticationSPFDKIMDMARC
03Sending infrastructure
04ReputationRBL MONITORED
05Inbox
07 — PEOPLE

Sometimes you don't need another vendor. You need another engineer.

Staff augmentation, technical recruiting, project resources and dedicated teams — on-site or remote, for a sprint or for the year. You pay for the capacity you use.

STEP 01
Need
Define the gap, the skills and the timeline.
STEP 02
Match
Screen for the technical depth the role actually requires.
STEP 03
Deploy
Onboard into your tools, access and working rhythm.
STEP 04
Support
Backed by the wider TechAssist team, not left alone.
STEP 05
Scale
Add or stand down capacity as the work changes.
08 — WHY TECHASSIST

Why hand this to us.

Breadth without complexity
One partner across IT, security, cloud, email, staffing and support. One relationship instead of six.
Human support
Your employees reach people who fix things — by ticket, phone or screen share.
Technical depth
Update servers, DNS records, DMARC policies, EDR policy tuning. The unglamorous work done properly.
Flexible engagement
Managed service, project, staffing, or a combination — sized to your budget.
Security-minded by default
Every environment we operate is built to a security baseline, not retrofitted after an incident.
Business-first
We explain the tradeoff in plain language and let you make the call.
09 — TECHNOLOGY

What we actually run.

For the people who want specifics before the first call.

ENDPOINT & SECURITY
SentinelOne EDR
WatchGuard firewall
Bitwarden password management
MFA / SSO / access control
Vulnerability scanning
SYSTEMS & PATCHING
Windows and macOS estates
Local Windows update server
Third-party app patching
Automated backup
Ransomware protection
EMAIL & DNS
SPF / DKIM / DMARC
DMARC report analysis
RBL and blacklist monitoring
Mailbox migration
DNS and website hosting
SUPPORT & DELIVERY
Ticketing portal
Remote screen share
Direct phone line
On-site or remote engineers
MSSP or security-as-a-service

Tell us what's breaking.

A short call with an engineer, not a sales script. We'll tell you what we would fix first — whether or not you hire us.